We believe in transparency, giving you peace of mind. This is one of the reasons we are a member of many organisations, all of whom can receive and publish feedback from our customers. Some of these organisations are able to randomly inspect our work at any time and may even provide support to our customers if required. They provide training and information to ensure we are operating at the highest standards and allow us to keep up to date with the latest developments within the industry. Being members of the Federation of Master Builders (FMB) means that not only is the build inspected and approved to meet current building standards through the Local Authority Building Control, an insurance backed guarantee of up to 10 years may also be available for your project if required.
We deliver quality. As a company we bring a high level of attention to detail and a passion for our work that results in our customers being delighted with the end result. Our reviews and testimonials support the fact that we work to the highest standards and deliver a professional service. Each project has a designated project manager whose job is to ensure that everything is going to plan and to be the customer’s point of contact on site. All our team are experienced and fully qualified to deliver work of the highest standards.
We care about the Environment. As an organisation we are committed to reducing our carbon footprint, reducing the amount of waste sent to landfill, and building with more efficient and sustainable techniques so that new homes and extensions can perform more effectively and with less impact on the environment than those built using the dated construction methods commonly used within the UK. As well as using more sustainable methods and materials, West and Hill believe we should all be offsetting our carbon footprint and therefore we choose to make regular donations to the Woodland Trust to further reduce our company’s carbon footprint, through the the planting of more trees and the conservation of our woodlands. Sustainability is a journey we are committed to, and we hope to achieve carbon neutral certification by 2020.